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Shipping & Returns

Shipping Policy

At Iara Tech & Tools, we are committed to delivering your order safely and efficiently.

  • Free Shipping: We offer FREE shipping on all orders across the United States.

  • Processing Time: Orders are processed within 1–3 business days after payment confirmation.

  • Delivery Time: Estimated delivery times vary between 5–15 business days, depending on the destination and carrier.

  • Tracking Information: Once your order has been shipped, you will receive a tracking number by email to monitor your package in real time.

  • Delivery Delays: While we work with trusted carriers, unexpected delays caused by weather, holidays, customs, or transportation issues may occasionally occur.

  • Incorrect Address: Please ensure your shipping address is correct before completing your purchase. We are not responsible for delays or losses resulting from incorrect address information provided by the customer.

  • Damaged Packages: If your package arrives damaged, please contact our support team within 48 hours of delivery.

Thank you for choosing Iara Tech & Tools. Your satisfaction is our priority.

Return & Exchange Policy

At Iara Tech & Tools, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

  • Return Period: Customers may request a return or exchange within 30 days of receiving their order.

  • Eligible Items: Products must be unused, in their original condition, and returned in the original packaging.

  • Damaged or Defective Items: If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos of the product and packaging.

  • Return Process: To initiate a return or exchange, please contact our customer support team with your order number and reason for the request.

  • Refunds: Once the returned item is received and inspected, approved refunds will be processed to the original payment method.

  • Non-Returnable Items: Certain items such as personalized products, digital products, and final sale items may not be eligible for return or exchange.

  • Return Shipping Costs: Return shipping costs may be the responsibility of the customer unless the item is defective or an error occurred on our part.

Thank you for shopping with Iara Tech & Tools.

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